· Responsible for day-to-day CFS operations.

· Make operational decisions for smooth functioning of operations so the customers are happy to work with us.

· Responsible for maintaining and modifying SOPs for all the operational activities as needed.

· Ensure timely analysis of operation data so as to update the team on status, build reports, managing dashboards, and workflows.

· Be the point of contact for CFS operations along with operations head for all internal as well as external parties.

· Ensure timely completion of tasks with accuracy of the data as per instructions and business needs.

· All safety protocols are to be strictly followed as per the HSE standards.

· To oversee movements to and from the Port.

· To coordinate with service providers for PNR, PN-45, Annexure IV, En block, and Bond recredit with customs.

· To coordinate with the team to generate DRF/Form-13 on time.

· To coordinate with the terminal for dispatching containers with priority.

· To track import containers terminal-wise and CFS-wise to avoid storage charges.

· To ensure the dispatch of containers from the port to CFS within the free period.

· Priority containers to be delivered as customer requirements.

· To prioritize the placement of our own trailers and use market vehicles only when necessary.

· To minimize the engagement of market vehicles by coordinating with the CFS-Transport team and advocating for the use of more own vehicles.

· To coordinate with port staff for faster dispatches.

· To provide a daily report on PNR movement, terminal-wise, vessel-wise, and CFS-wise pendency.

· To coordinate with movement staff and ensure increased turnaround of trailer trips.

· To conduct periodic inspections of trailers in operating areas.

· Empanelling more vendors for faster despatches.

· Co-ordination with Procurement team for enrolling agreement, PR, PO processes.

· Co-ordination with Finance team for providing month on month expenses provisions, Cost booking and aligning with Finance reports.

· To coordinate with vendors to receive their bills on time and verify and certify them for payment.

· To maintain a cordial liaison with port officials, especially with the traffic department, and resolve any issues that occur inside the port.