New
Job Preference:
Preferred Qualifications:- Experience working with global clients or cross-regional sales engagements.
- Familiarity with CRM tools like Salesforce, HubSpot, or Zoho CRM.
- Exposure to delivery governance and customer success best practices.
- Certification in presales, solution architecture, or account management is a plus.
Qualification:
Any GraduateJob Description:
Job Summary: We are seeking a dynamic and customer-focused Presales Manager with 5 to 7
years of experience to lead presales initiatives, manage client engagements, drive
opportunity closures, and ensure post-sale satisfaction. This hybrid role requires a
strong understanding of solutioning, stakeholder communication, and delivery
alignment, with the ability to work across sales, delivery, and customer success
functions.
Key Responsibilities:
Presales & Solutioning
- Collaborate with the sales team to understand customer requirements and craft compelling solutions.
- Prepare and present tailored proposals, solution architectures, capability decks, and SoWs.
- Respond to RFIs/RFPs with high-quality documentation and solution alignment.
- Deliver engaging demos and proof-of-concept sessions with technical and business users. Customer Engagement & Relationship Management
- Act as a trusted advisor to prospective and existing clients throughout the sales and early delivery lifecycle.
- Conduct discovery sessions, understand pain points, and map needs to offerings.
- Maintain regular communication with customers to track satisfaction and gather feedback. Opportunity Closure
- Coordinate with internal stakeholders to finalize commercial terms and ensure proposal alignment with client expectations.
- Drive negotiations to close deals and transition the client to the delivery phase smoothly.
- Collaborate with legal and finance teams to ensure contracts and commercials are in place. Delivery Oversight & Customer Success
- Serve as the primary customer point of contact during onboarding and initial project phases.
- Ensure the delivery team is aligned with client expectations and contractual obligations.
- Monitor project milestones and resolve escalations in collaboration with the delivery team. www.parallel-minds.com
- Proactively assess client satisfaction and recommend improvements to enhance the customer experience.
Skills:
Required Skills and Qualifications:- Bachelor’s or master’s degree in engineering, Computer Science, Business, or related field.
- 5–7 years of presales and customer-facing experience in IT services, SaaS, digital transformation, or similar domains.
- Strong understanding of enterprise solutions (cloud, web/mobile apps, automation, AI/ML is a plus).
- Proven experience in managing customer relationships and closing deals.
- Exceptional communication, presentation, and negotiation skills
- Ability to coordinate across sales, delivery, and technical teams.
- Strong documentation, analytical, and proposal writing skills.