New
zecruites indusry

Executive-Client Servicing (HR & Admin)/ 858 days ago

Job Preference:


Qualification:

Bachelor of Business Administration

Job Description:

1. Client Relationship Management:

· Build and maintain strong relationships with clients.

· Understand client needs and expectations to provide tailored event solutions.

· Handle client inquiries, concerns, and feedback in a timely and professional manner.

2. Project Coordination:

· Coordinate with internal teams (e.g., event planning, production, design) to ensure seamless execution of events.

· Develop and manage project timelines, budgets, and deliverables.

· Monitor event progress and make necessary adjustments to meet client expectations and deadlines.

3. Proposal Development:

· Create compelling event proposals and presentations tailored to client requirements.

· Work closely with the sales and creative teams to develop innovative event concepts and solutions.

4. Event Execution:

· Oversee the on-site execution of events to ensure they run smoothly and meet quality standards.

· Address any issues or challenges that arise during events and implement effective solutions.

5. Team Collaboration:

· Collaborate with cross-functional teams to brainstorm ideas, share insights, and contribute to the overall success of projects.

· Mentor and support junior team members to foster professional growth and development.

6. Reporting and Analysis:

· Prepare regular reports on client satisfaction, project status, and financial performance.

Skills:

  • Strong communication, interpersonal, and negotiation skills.
  • Excellent organizational and multitasking abilities.
  • Proficiency in MS Office and project management tools.
  • Knowledge of the event industry trends and best practices.
  • Customer-focused mindset with a passion for delivering exceptional service.
  • Ability to work effectively in a fast-paced environment and handle pressure.
  • Strong leadership qualities with a proactive approach to problem-solving.
  • Team player with a positive attitude and collaborative spirit.